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Q Which main specifications of the workpiece are requested?
A Diameter, height, thickness, and material.
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Q What is the material for this machine?
A You can use concrete material, plus a little cement.
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Q Will you provide installation support?
A We will provide an installation video and manual book. online video is available also.
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Q How far is it from Guangzhou to Jiangmen?
A It is close to Guangzhou, About 2 hours.
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Q What is your way of packaging?
A Wooden case.
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Q How to install your machine?
A We have paper installation instructions and videos, teaching you till you command it.
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Q What's the dimension of your workpiece?
A In order to configure a suitable size machine for you. we should get your info. We can professionally design as your requirement.
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Q Can I have your quotation?
A First, please offer us the information about your material size, without this parameter, we are not able to recommend you a suitable machine.
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Q Will you provide spare parts for this machine?
A We will provide you with one year of free spare parts.
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Q What kind of payment terms do you accept?
A We usually accept payment by L/C or T/T.
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Q What is the nature of your company dealer or factory?
A We are manufacturer with a big factory, warmly welcome to visit our factory and contact us.
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Q Do you test all your machine before delivery?
A Yes, we have a test before delivery.
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Q How long will the machine be finished?
A It will take about 45-60days to make the machine.
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Q Will you provide installation support?
A We will provide an installation video and manual book. Online video is available also.
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Q Where is your factory located? How can I visit it?
A Our factory is located in Jiangmen City, Guangdong province, China. You can fly to Guangzhou airport, we will pick you up.
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Q What is your way of packaging?
A Wooden case.
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Q How to install your machine?
A We have paper installation instructions and videos, teaching you till you command it.
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Q How to operate and maintain the machine?
A First, we will provide a professional and detailed USER GUIDE to you with the machine; Second, we will debug the machine in the best status for you; At last, we also provide abroad technical training service.
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Q What is your international trade term?
A CIF destination port or location of customer side.
FOB Jiangmen, Huangpu
EXW.
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Q What kind of payment terms do you accept?
A We usually accept payment by L/C or T/T.
