FAQ Category

FAQ

  • Q How to install your machine?

    A We have paper installation instructions and videos, teaching you till you command it.
  • Q What is your sample service?

    A We can supply the sample testing which client want to produce.
  • Q What is your way of packaging?

    A Wooden case.
  • Q How do we know how to operate and maintain the machine?

    A We will provide you the operation instruction in English Version,If you need,we will send our technician to your place and help you to train your people.
  • Q What is your sample service?

    A We can supply the sample testing which client want to produce.
  • Q How to install your machine?

    A We have paper installation instructions and videos, teaching you till you command it.
  • Q Which main specifications of workpiece requested?

    A Diamter, height, thickness and material.
  • Q Will you provide spare parts for this machine ?

    A We will provide you one year free spare parts.can support machine working for many years.
  • Q How can i buy the machine? 

    A Please feel free to send me inquiry! Let us talk about more details! 
  • Q What kind of payment terms do you accept?

    A We usually accept payment by L/C or T/T.
  • Q Where is your factory located? How can I visit it?

    A Our factory is located in Jiangmen City, Guangdong province, China. You can fly to Guangzhou airport, we will pick you up.
  • Q What is the MOQ of your machine?

    A Normally our MOQ is 1 set.
  • Q Will you provide installation support?

    A We will provide an installation video and manual book. The online video is available also.
  • Q Do you test all your machine before delivery?

    A Yes, we have 100% test before delivery.
  • Q What is the nature of your company: dealer or factory?

    A We are manufacturer with a big factory, warmly welcome to visit our factory and contact us. 
  • Q How can you prove the quality of machine? 

    A We have exported to many countries, the feedback from customer is the better evidence.
  • Q What is the material for this machine ?

    A You can use concrete material, plus a little cement.
  • Q What is the after-sales service like in your company?

    A We have one year's after-sales service, and then we can arrange technicians to your company.
  • Q What is your main products?

    A We can supply faucet polishing machine, handle lock polishing machine, pot polishing machine,and electric part polishing machine, etc.
  • Q Which countries your products are exported to?

    A Our products are sold all over the world and with related certifications.
Yatai Polishing Machine Co., Ltd. We have been supplying automatic polishing machines for more than 20 years.

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Tel: +86-188-1380-3455
Landline: +86-750-3808777
E-mail:  yatai@jmyatai.com
WhatsApp: +8618813803455
Add: No. 39 Caihong Road, Jianghai Distric, Jiangmen City, Guangdong Province, China. 529000
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