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Q How to install your machine?
A We have paper installation instructions and videos, teaching you till you command it.
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Q What is your sample service?
A We can supply the sample testing which client want to produce.
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Q What is your way of packaging?
A Wooden case.
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Q How do we know how to operate and maintain the machine?
A We will provide you the operation instruction in English Version,If you need,we will send our technician to your place and help you to train your people.
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Q What is your sample service?
A We can supply the sample testing which client want to produce.
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Q How to install your machine?
A We have paper installation instructions and videos, teaching you till you command it.
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Q Which main specifications of workpiece requested?
A Diamter, height, thickness and material.
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Q Will you provide spare parts for this machine ?
A We will provide you one year free spare parts.can support machine working for many years.
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Q How can i buy the machine?
A Please feel free to send me inquiry! Let us talk about more details!
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Q What kind of payment terms do you accept?
A We usually accept payment by L/C or T/T.
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Q Where is your factory located? How can I visit it?
A Our factory is located in Jiangmen City, Guangdong province, China. You can fly to Guangzhou airport, we will pick you up.
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Q What is the MOQ of your machine?
A Normally our MOQ is 1 set.
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Q Will you provide installation support?
A We will provide an installation video and manual book. The online video is available also.
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Q Do you test all your machine before delivery?
A Yes, we have 100% test before delivery.
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Q What is the nature of your company: dealer or factory?
A We are manufacturer with a big factory, warmly welcome to visit our factory and contact us.
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Q How can you prove the quality of machine?
A We have exported to many countries, the feedback from customer is the better evidence.
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Q What is the material for this machine ?
A You can use concrete material, plus a little cement.
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Q What is the after-sales service like in your company?
A We have one year's after-sales service, and then we can arrange technicians to your company.
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Q What is your main products?
A We can supply faucet polishing machine, handle lock polishing machine, pot polishing machine,and electric part polishing machine, etc.
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Q Which countries your products are exported to?
A Our products are sold all over the world and with related certifications.