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Q What is the nature of your company: dealer or factory?
A We are a manufacturer with a big factory, warmly welcome to visit our factory and contact us.
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Q How long will the machine be finished?
A It will take about 45-60days to make the machine.
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Q Will you provide installation support?
A We will provide an installation video and manual book. online video is available also.
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Q What is your minimum order amount?
A MOQ for machinery is 1 set.
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Q Where is your factory located? How can I visit it?
A Our factory is located in Jiangmen City, Guangdong province, China. You can fly to Guangzhou airport, we will pick you up.
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Q Are you a trading company or manufacturer?
A Yeah, Definitely We are a manufacture.
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Q How many kinds of blocks can be made by this machine?
A Machine part, electric part, workpiece part, and so on.
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Q Will you provide spare parts for this machine?
A We will provide you with one year of free spare parts. can support machine working for many years.
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Q What is your minimum order amount?
A MOQ for machinery is 1 set.
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Q How far is it from Guangzhou to Jiangmen?
A Close to Guangzhou, About 2 hours.
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Q Are you produce the polishing machine's specific parameters according to the samples?
A Yes, we produce the machine you want by your samples or technical drawings. Usually, one machine has different molds and fixtures like a metal polishing machine.
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Q What is the normal lead time?
A 45-60 days after we receive the deposit.
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Q How about your after-sales service?
A We will arrange our technical staff to your factory to install the machine and teach you how to operate it. During the current special period, we will offer all support online via video 24h per day. Before shipment, we will test the machine and then send all videos from installation to production for customers. A full set of manuals and instructions in English will be sent with the machine together.
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Q What is your minimum order amount?
A MOQ for machinery is 1 set.
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Q Where is your factory located? How can I visit it?
A Our factory is located in Jiangmen City, Guangdong province, China. You can fly to Guangzhou airport, we will pick you up.
